We understand plans can change, therefore we offer a range of options to our participants should you no longer be able to make the event. We also offer a 14-day cooling off period for refunds. If you are requesting a refund after this period, we are unable to accept it.
Read the steps below and log in to your Let’s Do This account HERE.
If you have read the below and are still unsure, please contact support@letsdothis.com for further assistance.
Following participant feedback and a review of previous years’ events, we have made the decision to introduce deadlines to make team changes. The deadlines to make any changes to your Endure24 team are:
Endure24 Reading: Sunday 25th May at midnight.
Endure24 Leeds: Sunday 15th June at midnight.
This includes:
We have implemented this change to enhance the participant experience and eliminate chip timing errors which can be caused by late additions and changes to teams. Processing complex team changes at the event can also lead to long queues and issues with medical waiver forms. Without a medical waiver form, it is not possible to race.
We urge all Team Captains to send out team invite links as soon as they can and to complete their team registration details before the above deadlines.
What if a team member can no longer attend after the deadline due to injury?
Please contact our customer service team at info@endure24.co.uk if you have a requirement to make a change to a team member after the deadline. Our team will try our best to accommodate your request.
Click here for a ‘how to’ guide on managing teams on your Let’s Do This account.
Click here to join the Endure24 Team Captains forum on Heylo.
You can defer your Solo or whole team entry to 2026 however, we cannot defer individuals within a team.
Please note, the deadline and associated Administration Fees for this are:
Alternatively, please contact support@letsdothis.com and let them know the name and email address of the person you wish to transfer your place to.
Please note, the deadline to transfer to another person is:
• Up to 23:59 on the Sunday 2 weeks prior to the Event
Solos or whole teams can transfer their place to another Endure24 package and/or event.
To do this, follow this link to sign in to your booking and complete the transfer yourself.
Please note, the deadline and associated administration fees for this are:
• Up to 23:59 on the Sunday 2 weeks prior to the Event